Order Status
- An email confirmation will be sent to you as soon as your order is received. Once your item has shipped, a second confirmation will be sent which will include a tracking number for your shipment. You can check the status of your order at any time by signing into your account and selecting the My Orders option.
- If for some reason an item in your order is out of stock, I will email you as soon as possible. Please keep in mind that Zenshine jewelry is hand crafted especially for you. Ring orders are typically made at the time of purchase. I strive to fulfill orders quickly.
- The jewelry shown on our website is handmade. There will be natural variations and subtle differences in the pieces from order to order.
- All Sale items are FINAL SALE and cannot be exchanged or returned.
Shipping Info
- All domestic and international packages are sent via United States Postal Service. All domestic packages come with tracking information. International orders DO NOT come with tracking.
- Please email me at orders@zenshineonline.com if you need an order expedited. Whenever possible I will accommodate expedited orders if your order is in need of extreme rush.
- All regular mail orders will be processed within 3-5 business days. (Please keep in mind that all orders are hand-crafted.) You will receive an email with your tracking number once it has been shipped.
- Shipping charged is non-refundable on exchanges or returns.
- Thank you so much for shopping with me and make sure to tag Zenshine when you share your purchase on Instagram/Facebook/Pinterest!